„Compliance“ is understood to mean adherence to all laws, regulations and directives as well as contractual obligations and voluntary commitments. Accordingly, not only violations of the law but also actions that violate self-imposed regulations such as the Articles of Association, the Articles of Incorporation, rules of procedure, internal guidelines and rules of conduct of the respective company or the Group are to be regarded as compliance-relevant.

In addition to public criticism and the associated loss of image, legal violations can also lead to liability cases and high fines. In order to reduce or avoid the risk of violations of the law and internal rules in advance, the Code of Conduct and the Compliance Management System came into force in the Wien Holding Group on January 1, 2016 and were communicated to employees. The Code of Conduct applies to all employees of the Group and communicates the principles and values of Wien Holding. The Compliance Manual regulates the organization as well as the tasks and competences within the compliance management system. Decentralized compliance officers have been appointed in the subsidiaries, who act as contact persons in the companies and regularly report to the Chief Compliance Officer of Wien Holding on the current status.

Whistleblower system

The EU Directive on the protection of persons reporting infringements of EU law („EU Whistleblowing Directive“) came into force in December 2021 and has been implemented with the Whistleblower Protection Act. In accordance with the EU Directive, the Act provides for the establishment of an office for the confidential reporting of EU law violations.

You can reach the ombudsman office at the following contact details:
Website: Whistleblower system  
Telephone hotline: +43 7242 306677 810 (weekdays from 08:00 to 20:00)
E-mail address:

Here you can find FAQs on the whistleblower system and the process behind it.