Data protection is a matter of trust and your trust is important to us. We respect your privacy and personal sphere. The protection and lawful collection, processing and use of your personal data is therefore an important matter for us. In order to ensure that you feel secure when you visit our websites, we strictly adhere to the legal regulations when processing your personal data and would like to inform you here about how we collect and use your data.
Musik und Kunst Privatuniversität der Stadt Wien GmbH (MUK) collects data in order to fulfil its statutory mandate of operating a private university.
To do this, it is necessary to collect information – particularly about course applicants, students, employees and other culture enthusiasts. The collection of data must be severely restricted as part of the General Data Protection Regulation (GDPR) so that only the most necessary information (data minimisation) is collected.
However, negligent or illegal use can lead to a loss of personal information and other confidential information. In turn, this can threaten IT security, endanger the reputation of the MUK and violate the rights of other people.
For this reason, we require all our employees to handle all our data and IT systems responsibly and carefully.
The aim of this guideline is to set minimum standards for usage and operation as well as to ensure that personal and confidential information is processed in compliance with the law.
Measures should be taken to ensure that
It must also be taken into account that the effort involved is reasonable in relation to the protective purpose.
Scope of the guideline
The guideline described here applies to all IT systems and applications (both analogue and digital), which use and process personal data and specific categories of personal data.
Personal data describes any information, which relates to an identified or identifiable person. A natural person is identifiable as soon as they can be directly or indirectly identified, particularly through the classification of special characteristics (name, ID number, bank details, DOB, address, etc.).
One specific category of personal data is sensitive data. This includes all information, from which the racial and ethnic origin, political opinion, religious or ideological beliefs, union membership, health data and information about sexual orientation can be deduced.
Instructions on how to comply with data protection at the MUK
The following points must be complied with, without exception:
Inquiries or complaints about data protection officer must only be answered by the data protection officer or the data protection coordinator. All other employees should answer data protection inquiries or complaints as follows:
Thank you for your inquiry about data protection at Musik und Kunst Privatuniversität der Stadt Wien GmbH. We adhere to the legal regulations concerning data protection and are happy to deal with your concern. Due to the General Data Protection Regulation (EU-GDPR) and the Data Protection Act of 2000 in its current version, the employees of the MUK are not permitted to deal directly with your inquiries. Please send your request by email, along with a copy of your ID, to the following address: email@example.com. We will then process your inquiry in line with the legal regulations.
For more information about data protection at the Music and Arts University of the City of Vienna, please see our website at www.muk.ac.at/datenschutz.
Use of university library:
Communication to recipients in countries outside the Union:
The data from the aforementioned processing activities are not usually transmitted to recipients outside the Union.
As far as photos are published on the homepage or on social networks, this data will also be published, and therefore made available to an undefined group of recipients.
This website may contain references to property rights and information on copyrights, the compliance and observation of which are mandatory. This applies particularly to logos, images, sound files and videos. Downloading, printing and storing files from this website is only permitted for private use. Any use beyond this requires the explicit consent of the Musik und Kunst Privatuniversität der Stadt Wien GmbH. The Musik und Kunst Privatuniversität der Stadt Wien GmbH accepts no liability for data loss or other technical impairments, which can arise when viewing or downloading data from this website. The Musik und Kunst Privatuniversität der Stadt Wien GmbH accepts no liability for the content of any links to other websites.
The information provided on this website is carefully checked and regularly updated by the Musik und Kunst Privatuniversität der Stadt Wien GmbH. The university accepts no liability that the information provided as part of this website is complete, up-to-date and accurate. Subject to change and errors excepted. Furthermore, the Musik und Kunst Privatuniversität der Stadt Wien GmbH reserves the right to change the data and design of this website at any time without prior notification.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for the website operator and providing other services relating to website activity and internet usage to the website provider. Google may also transfer this information to third parties if required by law or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the installation of cookies by selecting the appropriate settings on your browser; however, please note that if you do this, you may not be able to use the full functionality of this website. By using this website, you agree to the processing of data collected about you by Google in the aforementioned manner and for the aforementioned purpose.
This website links to a like button on Facebook at the end of every news article and event. By clicking on this link you leave this website and establish a direct connection between your browser and Facebook’s servers. You can find information on the data that Facebook Inc subsequently collects here: https://www.facebook.com/privacy/explanation
Due to our legitimate interest in analysis, optimisation and profitability, MUK’s online offer also uses code known as the "Facebook pixel" provided by the Facebook social network, 1601 South California Avenue, Palo Alto, CA 94304, USA or, if you are resident in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Using this Facebook pixel enables us to identify website visitors as the target audience for displaying Facebook advertisements.
Content of the newsletter
We only send newsletters with the consent of recipients. Our newsletter contains information about the classes and courses on offer at the MUK, events at the MUK and its partners (this can specifically include information on blog articles, lectures, workshops, concerts and online presence).
Legal basis of the General Data Protection Regulation
In accordance with the regulations of the General Data Protection Regulation (GDPR), we hereby inform you that consent is provided by sending email addresses on the basis of Article 6(1)(a) and Article 7 of the GDPR. We focus on using a user-friendly and secure newsletter system, which satisfies our business interests and corresponds to the expectations of our users.
Double opt-in and logging
A double opt-in method is used to register for our newsletter. I.e. after registering, you will receive an email, in which you are asked to confirm your registration. This confirmation is required so that people cannot sign up with email addresses that do not belong to them.
Registrations to the newsletter are logged so that we can prove the registration process complies with legal requirements. This includes saving the time of registration and confirmation.
Newsletter delivery using TYPO3 extension
The MUK uses a function of its website www.muk.ac.at, the “direct_mail” TYPO3 extension, to deliver the newsletter. This ensures that the personal data of newsletter subscribers is only located on the hosted servers of the MUK. An order processing contract, which ensures the secure processing of data, has been concluded with the relevant partner.
To register for the newsletter, we will need your email address and your first name and surname. Your names are only used to personalise the newsletter and are not used for any other purpose. You can also provide address details if you require postal delivery. This information is not passed on to third parties.
Statistical surveys and analyses
We do not intend to monitor individual users. In particular, no technical data is accessed (e.g. information about browser and your system, IP address, time of access). General statistical evaluations (e.g. click rates, etc.) are permitted by the newsletter system, but do not allow any inference to individual users.
Online access and data management
There are times when we direct newsletter recipients to the MUK website. E.g. our newsletters contain a link, with which newsletter recipients can access the newsletter online (e.g. if there are problems viewing it in your email programme). Newsletter recipients can also amend their data retroactively, e.g. email address. In individual cases, the newsletter may also contain links to external websites, i.e. the websites of third parties. However, the MUK has no influence on the content of these links and the data protection standards of such linked sites. For this reason, the MUK is not liable for external links.
In this context, we refer you to the fact that cookies are used on the MUK website, meaning personal data is processed by the MUK and the service providers it employs. You can find more information on this in the Data Protection Statement of the MUK.
You can stop receiving our newsletter at any time, i.e. revoke your consent. You will find a link to unsubscribe from the newsletter at the bottom of each newsletter.
Furthermore, we would like to inform you that you can revoke consent to the future processing of your personal data at any time, in accordance with the legal regulations as per Article 21 of the GDPR.
You can find more information, particularly relating to Article 13 and 14 of the GDPR, at Rights of Data Subjects.
The data subject (this is the natural person, whose personal data is being processed) benefits from various – very extensive – rights against the controller (this is the organisation, i.e. in this specific case Musik und Kunst Privatuniversität der Stadt Wien GmbH).
These rights ensure that personal data is processed in a transparent manner. The data subject should be able to find out and should also know who, in which way, and why their data is being processed.
The data subject has the following rights against the controller:
The data subject can exercise all rights by sending an email to firstname.lastname@example.org or using the contact form on the website.
The data subjects must identify themselves and provide identification in order to ensure that the actual data subject is addressed in the response to exercising the specific right.
Article 14 of the GDPR states that data subjects must also be informed about the use of personal data beyond the data categories and origin (source of data) if this data has not been obtained from the data subject (personally).
Processing of the following data categories:
Origin of data:
Type of information provision according to Article 14 of the GDPR:
The information provisions in the sense of Article 14 of the GDPR occurs as part of the initial use of the data, but no longer than 1 month from the collection (disclosure of the data to third parties is not provided); the reference to data protection information is contained in the email signature so that the third party receives the information upon initial contact.
Musik und Kunst Privatuniversität der Stadt Wien GmbH
Johannesgasse 4a, A-1010 Vienna
Phone: +43 1 5127747
Representative of the controller:
Vice-Chancellor Dr. Andreas Mailath-Pokorny
Johannesgasse 4a, A-1010 Vienna
Phone: +43 1 5127747 101
Data protection officer:
Mag. Ing. Markus Oman, CSE (O.P.P.)
As a public body, the MUK is obligated to appoint a data protection officer (Article 37(1)(a) under the GDPR in conjunction with Section 2 of the German Research Organisation Act (Forschungsorganisationsgesetz).
The tasks of the data protection officer according to Art. 39 of the GDPR are primarily:
Data protection coordinator:
Mario Löchler, IT-Management MUK
Johannesgasse 4a, A-1010 Vienna
Phone: +43 1 5127747 270
As well as the statutory tasks of a data protection officer according to Article 39 of the GDPR, other regular activities concerning the fulfilment of data protection compliance as per the GDPR are required after developing a data protection management system.
Tasks of the data protection coordinator: