All members of the MUK are provided with a MUKaccount for authenticated access (user name, password) to some IT services.
You must activate your MUK account yourself via MUKonline using a PIN code (one-time code). The PIN code will be sent to you by e-mail at the beginning of your studies or employment.

MUKaccount examples
Password: **********

Password: **********

With your MUKaccount you can use the following IT services:

  • MUKclient
  • MUKonline
  • MUKmail
  • MUKmoodle
  • MUKoffice


Password policy

The password of your MUKaccount is valid for 180 days. Before the password expires, you will be informed by email to renew your password.

The new password must meet the following criteria:

  • at least 10 characters long
  • at least 1 capital letter
  • at least 1 digit
  • at least 1 special character
  • must not contain first name, surname, user name and matriculation number
  • must be different from passwords already chosen


MUKaccount password forgotten/expired/change

You can reset the password of your MUKaccount yourself if you have forgotten it or it has already expired.

To do this, go to the login screen of MUKonline and click on Forgot password. Identify yourself by entering your personal e-mail address, national insurance number or matriculation number. After you click on the Continue button, a new PIN code will be sent to you, with which you can choose a new password.

Please note: The PIN code will be sent to your private e-mail address that you entered at the beginning of your studies or employment. You should therefore regularly check the correctness of the address with the help of the Student Affairs Office (students) or Human Resources Management (employees).

You can also change your password at any time if it is still valid. To do so, click on Change Password in your personal MUKonline business card.